Bring AI to post-sales.
AI that knows your customers, runs your playbooks, and grows your accounts. Pay for results.
Your customer data is a mess. That’s why AI can’t help yet.
Expansion signals buried in call transcripts. Churn risk hiding in support tickets. Account context scattered across a dozen tools that don’t talk to each other.
You know AI should help here. But deploying it against real customer data is a different problem: bad data, no guardrails, no way to trust the output.
The 20 minutes before every call.
Which accounts are ready for expansion?
3 accounts showing strong expansion signals: 1. **Feastlink**: Usage up 40%, added 12 team members, CFO mentioned budget expansion in last QBR 2. **Acme Corp**: Hitting plan limits, 3 requests for enterprise features this month 3. **TechFlow**: Champion promoted to VP, actively evangelizing internally Recommend prioritizing Feastlink this week. Highest intent signals.
We built the hard part.
Lateral connects your CRM, support, transcripts, and product data, then continuously synthesizes it into context AI can actually use.
Data integrity. Guardrails. Human-in-the-loop. Access controls. Learning loops. The unglamorous infrastructure that makes AI safe to run against real accounts in production.
Deploy it yourself. Or we run the whole thing.
You build on Lateral
Use our APIs and context layer to power your own AI workflows. Your team, your agents, your playbooks, with customer context that's always fresh and production-ready.
We drive the outcome
We manage the expansion motion end to end. Monitor accounts, run playbooks, surface opportunities. You pay when customers grow.
Built for
The data plumbing, synthesis, and guardrails are solved. You focus on the workflows and agents that drive expansion, not the infrastructure underneath.
Start in days. Not months.
Connect your first data source and have reps, AI agents, and automations using it by end of the week — not months wiring up integrations yourself.
Let’s grow your accounts.
Production-grade AI for your customer base. Outcome-aligned pricing.
Built by AI and growth leaders from: